We firmly believe that word of mouth and personal recommendation remains one of the best ways to choose a carpenter or builder. We are proud that the majority of our work is gained this way, but are not complacent and appreciate that for this to continue we must ensure that our high standards of workmanship, professionalism and exceptional levels of customer service are maintained.

We recognise that to continually evolve and improve our standards of service it is important to value,  listen to, and act upon our customer's opinions and suggestions. In addition to being vetted by the Federation of Master Builders (FMB) to ensure that our work is of a high standard, upon completion of each job we request that each client completes a "Feedback Form" so that we can monitor our performance and their satisfaction - nobody can judge us better!

% of returned forms rating: ExcellentVery Good  Good Average Poor Very Poor
Quality of workmanship 

 91%

9% 

 0%

0%

0% 

0% 

 Timekeeping

 91%

9% 

0% 

0% 

0% 

0% 

 Friendliness

  91% 

9% 

0% 

0% 

0% 

0% 

 Knowledge & expertise

 82% 

9% 

9% 

 0%

0% 

0% 

 Being able to contact us

 91%

9% 

0% 

0% 

0% 

0% 

 Keeping you informed

 91%

9% 

0% 

0% 

0% 

0% 

 Meeting your expectations

 91%

9% 

0% 

0% 

0% 

0% 

Plus!

  • 100% would "Definitely" recommend us
  • 100% would "Definitely" use us again

"Quality of finish is excellent thanks to Neil's attention to detail and professionalism. We are thrilled with the final look"

"Very reliable, communicate well and are professional"

"Good, clean, and efficient"

"Well mannered workmen with good advice"

"Professional approach and trustworthy"

"You tidied up well and kept the mess to a minimum!"

"Care and attention paid to the finishing touches"

"Helpful, polite and you always left the site tidy at the end of every day"

"Dedication to the job"

"Friendly, knowledgeable and professional approach"

We can substantiate the above as hard copies of completed "Client Feedback Forms" and testimonials are available for all potential clients to view.

Contact names and telephone numbers of happy clients who have kindly agreed to speak to potential clients can also be provided upon request.

Contact us now for your free no obligation estimate or chat:

Telephone: 01926 711245

Email: info@ridgewood-building.co.uk

We look forward to hearing from you!